ProgramNew

    Reviews & customer experience

    Reviews and customer experience are the cheapest marketing there is, when you build them systematically. We show you how.

    Who is this program for?

    • Small businesses, hospitality and service providers
    • Online shops and local businesses
    • Anyone who wants more referrals and repeat customers

    What you'll know after the program

    • An automated review request system (Google, Facebook, Trustpilot)
    • Response templates for both positive and negative reviews
    • A mapped customer journey with improvement points
    • NPS / CSAT satisfaction measurement
    Program plan

    What we cover

    /01

    Review strategy

    Where to ask, when, and how, without being pushy.

    /02

    Collection automation

    QR codes, email and SMS sequences, AI assistants.

    /03

    Responding to reviews

    Templates for praise, complaints and crisis situations.

    /04

    Customer experience audit

    Customer journey mapping and concrete quick wins.

    FAQ

    Questions before you start

    Does this help if I only have a few customers?+

    Yes, fewer customers means each review is worth even more.

    What about negative reviews?+

    You'll learn to turn them into an opportunity and showcase professionalism.

    Explore other programs

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    Free consultation

    Book your slot

    30 minutes, no obligation. We'll talk about your goals and how the Reviews & CX program can help.

    1

    Slots available until October 17, 2026. Dates with partial availability are orange, fully booked dates are grey.

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