ProgrammNew

    Reviews & customer experience

    Reviews and customer experience are the cheapest marketing there is, when you build them systematically. We show you how.

    Für wen ist dieses Programm?

    • Small businesses, hospitality and service providers
    • Online shops and local businesses
    • Anyone who wants more referrals and repeat customers

    Was du nach dem Programm können wirst

    • An automated review request system (Google, Facebook, Trustpilot)
    • Response templates for both positive and negative reviews
    • A mapped customer journey with improvement points
    • NPS / CSAT satisfaction measurement
    Programmplan

    Was wir behandeln

    /01

    Review strategy

    Where to ask, when, and how, without being pushy.

    /02

    Collection automation

    QR codes, email and SMS sequences, AI assistants.

    /03

    Responding to reviews

    Templates for praise, complaints and crisis situations.

    /04

    Customer experience audit

    Customer journey mapping and concrete quick wins.

    FAQ

    Fragen vor dem Start

    Does this help if I only have a few customers?+

    Yes, fewer customers means each review is worth even more.

    What about negative reviews?+

    You'll learn to turn them into an opportunity and showcase professionalism.

    Andere Programme entdecken

    Alle Programme
    Kostenloses Beratungsgespräch

    Termin buchen

    30 Minuten, unverbindlich. Wir sprechen über deine Ziele und wie das Programm Reviews & CX dir helfen kann.

    1

    Termine verfügbar bis 17. Oktober 2026. Tage mit teilweiser Verfügbarkeit sind orange, vollständig ausgebuchte Tage grau.

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    Teilweise ausgebucht Vollständig ausgebucht