Für wen ist dieses Programm?
- Small businesses, hospitality and service providers
- Online shops and local businesses
- Anyone who wants more referrals and repeat customers
ProgrammNew
Reviews & customer experience
Reviews and customer experience are the cheapest marketing there is, when you build them systematically. We show you how.
Was du nach dem Programm können wirst
- An automated review request system (Google, Facebook, Trustpilot)
- Response templates for both positive and negative reviews
- A mapped customer journey with improvement points
- NPS / CSAT satisfaction measurement
Programmplan
Was wir behandeln
Review strategy
Where to ask, when, and how, without being pushy.
Collection automation
QR codes, email and SMS sequences, AI assistants.
Responding to reviews
Templates for praise, complaints and crisis situations.
Customer experience audit
Customer journey mapping and concrete quick wins.
Fragen vor dem Start
Does this help if I only have a few customers?+
Yes, fewer customers means each review is worth even more.
What about negative reviews?+
You'll learn to turn them into an opportunity and showcase professionalism.
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